Warranty Policy

Warranty Policy

Thank you for choosing our product. We are committed to providing you with the best possible experience. Our warranty covers your product for 1 year from the date of purchase. Please review the detailed warranty terms below.

1. Warranty Coverage

We offer a 1-year warranty from the date of purchase for defects in material or workmanship. If your product experiences a malfunction covered by the warranty during this period, we will provide free repair or replacement as per the following terms.

2. Warranty Conditions

  • The warranty applies only to products with defects in material or workmanship under normal usage.
  • To qualify for warranty service, a valid proof of purchase (such as an invoice or order number) is required.
  • The warranty applies only to faults arising from normal use. Issues caused by misuse, external accidents, or natural disasters are not covered.

3. Exclusions from Warranty

The following situations are not covered by this warranty:

  • Damage caused by misuse, overuse, dropping, impact, water exposure, or any other accidental damage.
  • Damage resulting from unauthorized repairs or third-party services.
  • Loss or damage to the product packaging.
  • Malfunctions occurring after the warranty period.

4. Warranty Service Process

  • To request warranty service, please contact our customer service team and provide the product along with proof of purchase.
  • Once we receive the product, we will conduct a thorough inspection to determine if the issue is covered under warranty.
  • If the issue is covered, we will offer free repair or a replacement. If the issue is not covered, we will inform you of the cost for repairs.

5. Limitation of Liability

We are not responsible for any damage caused by unforeseen events (e.g., natural disasters, fire, war) or user-caused damage. Our liability is limited to the product replacement or repair within the scope of this warranty.

6. Governing Law and Dispute Resolution

This warranty is governed by the laws of the country where the product was purchased. In case of any disputes, we encourage direct resolution through communication. If the dispute cannot be resolved, it will be subject to the jurisdiction of the courts located in the area where the company is registered.