PHOTOOLEX CUSTOMER SUPPORT

Need Help With Your Order?

Please select the support option based on where you purchased your product so our team can assist you faster.

Amazon Purchase

Amazon After-Sales Support

Purchased from Amazon? Please contact our Amazon support team and include your country, Amazon order number, and issue details.

support@photoolex.com
Contact Amazon Support
Official Website Purchase

Website Order Support

Bought directly from Photoolex.com? Please contact our website support team and include your order number and product issue details.

service@photoolex.com
Contact Website Support

Contact Us

Have a question about Photoolex products, orders, support, or collaboration? Our team is here to help.

Send us an email

Need help or have a question? Send us a message and our team will get back to you as soon as possible.

Other Contact Methods

💬
WhatsApp / Text +86 166 2520 6587
✉️
Email Support service@photoolex.com
📍
Company Address OOKI TECHNOLOGY CO., LIMITED

RM 2 UNIT 6-7 11/F HO LIK CENTRE,
66A SHA TSUI ROAD,
TSUEN WAN,
XINJIE

⏲
Support Availability Monday – Friday
9:00 AM – 6:00 PM (GMT+8)

We usually reply within 24–48 business hours.
For faster assistance, please include your order number and issue details.